Q. How do i purchase my order on the site?
- Click “Add to cart” button on the products you wish to purchase.
- Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
- You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed with your payment.
- You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
- From here, you need to select your shipping methods and click “next” button.
- Next you'll need to choose your payment method then click “next” button.
- After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
- Click “Confirm Order” to complete the order.
Q. What are the payment methods available?
1. Internet Banking
2. Offline Bank Transfer
Bank : PUBLIC BANK
Bank Account : 3817 - 0408 - 26
Account Name : SMART SNACKING MARKET
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : [email protected] or WhatsApp it to us at +6011 1769 9873
Note: Your purchased products will not be delivered until we have this confirmation.
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service at [email protected] or WhatsApp us at +6011 1769 9873 with the message title “Request to cancel order” in order to inform us about the cancellation of order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency will be done in Ringgit Malaysia (RM)
Q. How long does the delivery usually takes?
Delivery usually will takes about 3 to 5 working days.
Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page.
Kindly send us an Email to [email protected] or WhatsApp us at +6011 1769 9873 for us to clear your doubts.