SHIPPING POLICY
Shipping Time : Orders received will be processed and delivered to you within 3 – 5 working days .
Shipping Coverage : Orders are shipped within Malaysia only. We do not ship to P.O. Box addresses.
Shipping Cost : The cost for shipping is calculated and displayed on the Checkout page before you complete your order.
SHIPPING RATE
TYPE 1: WEST MALAYSIA (PENINSULAR MALAYSIA)
1. Order ABOVE RM99 - Free Delivery (Subject to T&C)
2. Order BELOW RM99 - Handling & Delivery Fees FROM RM5
TYPE 2: EAST MALAYSIA (SABAH 7 SARAWAK)
Subject to Standard Courier / Shipping / Postage Fees - ( Estimation will be given )
ORDER & DELIVERY SCHEDULE
(1) Delivery fee for each purchase will be determined by the weight and delivery destination based on the delivery rate and is to be paid by the recipient.
(2) There is no delivery over the weekend (Saturday and Sunday) and/ or Public Holidays. Delays in delivering your order might happen due to holidays, extreme bad weather conditions or any type of natural disaster.
(3) No order is accepted for delivery to any P.O. Box address. We will deliver the order to the delivery address specified in the online order form.
(4) In the event of any unsuccessful delivery due to either nobody receiving the order and / or wrong or incomplete delivery address, we cannot and will not be held responsible and / or bear any costs to re-route and / or to re-deliver parcel. It is therefore important to ensure that the delivery address filled in the form is absolutely correct.
(5) We will also not be held responsible to refund full payment of order after being paid and / or replace products if missing during the re-routing and / or re-delivery process due to the wrong and /or incomplete the delivery address given.
(6) Delivery address cannot be changed/ modified once order transaction has been established.
(7) Delivery arrangement is made upon confirmation of payment received. The management reserves the right to make changes on the requested delivery dates whenever required.